In-House is a hospitality consultancy that supports small, independent businesses.
By simplifying processes and offering tailored training and support packages, we help businesses at every stage — from start-up, to navigating challenging periods and beyond. We create practical ideas and strategies designed to attract customers, increase repeat business and help independent businesses thrive.
Wondering who we are and how we can help?
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Secret Shopper Report
We visit your shop as regular paying customers. Afterwards we will send you a full report giving an honest review on the experience as a whole. This gives a really good insight into how your businesses runs without you there, including ideas for improvement and how to effectively execute these.
Pre Opening
Thinking about opening up your first place but no idea where to start? Let's talk it through. From initial concepts and finances to staffing and bringing it to life- sometimes its best to go over ideas, simplify them and make a plan.
Staff Training
Everything's running well but you want to give your team extra skills and knowledge. Sometimes simple techniques and tricks can make a massive difference. Taking the time to invest in training will set standards and pay off.
Social Media Support
We cannot believe the impact that social media has on small businesses nowadays. Customers use these platforms to snap assess whether this is a place they'd want to spend their money. Its so important that your business is portrayed positively and the best bits shine to get people through the doors. These platforms are so often free - are you making the most of them?
Fill out the enquiry form and we'll get back to you as soon as we can to let you know how we can best help you with your hospitality business.